Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Colin S
I would like to congratulate Mr. Phil Hiscock on his thoroughly professional way he handled the purchase of the car he sold me on Saturday the 11th of March 2017. The car which was a Vauxhall Meriva 1.6 Active model was ready for me to pick up and was immaculately turned out and spotless both inside and outside. All the paperwork was done without any problems. I would to thank him for the way dealt with everything and would recommend anybody to purchase their next vehicle from Chicos Garage of Plymouth.
Rebecca C
This was the first time buying a car on my own and they made the experience so easy. Very friendly team who went the extra mile to help with any issues/queries. Even gave me a great trade in price!
DARREN A
I picked up my new car from Chicos of Plymouth today and i would like to say thankyou to all the staff there. From the moment i went to view the car to collecting it the staff were so hopefull. They were hassle free and let me view the cars freely, and when i needed anything they were there to help, a truely freindly team and true to there word. I would highly recommend this garage to any who is looking for a car.
Deborah B
Brilliant service could do enough . Picked up the car Chico spent time with me didn't hurry . The best service
Laurence M
Having bought car from chicos I found the service first class, Everything that was promised "was achieved on time ,the car had ,full vallet&was in perfect condition .i would highly recommend this garage if your wanting a new vehicle,happy driving Laurence
Beth B
Very friendly and helpful staff, wide range of choice in vehicles. Fiance easy to set up and affordable price plans. Your highly recommend and use again in the future
Daniel N
Very professional service. Vehicle was very well presented and the staff are very friendly
Sean P
Very thorough and friendly service, would defo recommend this garage to anyone,
Megan S
We visited Chico's on Friday to view a car we had seen online. We were greeted by Phil who showed us the car and answered all our questions. We felt the price was competitive, car immaculate condition and a new MOT was also carried out. Agreed to collect two days later. Phil greeted us again and had the answers to a couple of questions we had from our first visit. He had all the paper work ready and assisted with taxing the vehicle. Phil was extremely helpful and knowledgeable. We would definitely come back here again and recommend to anyone. Fantastic car and service!
Darren S
Very happy with my car buying experience. Large selection of quality used cars and friendly staff. Would recommend.
Helen A
Great people, very helpful throughout - good range of vehicles at good prices, and fair part ex quotes. Couldn't be happier.
Cosmin Z
Nice place to buy a used car, stuff very friendly and professional. I recommend it with trust
Faith B
was very welcoming. Easy to talk to and he put me at ease almost immediately.
John B
Very friendly and knowledgeable , they made buying my car very easy
Ben D
Professional service and great quality the car I have is fantastic. From start to finish very happy.
Andrew P
Chicos understood what we were looking for, gave us good advice, answered our many questions and allowed us to test drive two vehicles which really helped us choose a car.
Thomas L
From finding the car at Chico's all the way to signing the paperwork on completion, the service was fantastic. Friendly staff, thorough vehicle check, a new timing belt and 12 month MOT thrown it to boot. We will definitely be going back to them first when it's time for the next car.
Tom G
Chicos garage was fabulously efficient, managed to view, test and purchase the car within 3 days. Perfect to recieve a car with a years MOT and no advisories! Definitely suggest this garage staff are very friendly and hard working!
Richard B
In the past I have bought many car s from some of the biggest names in the motor trade in the south west of England . I can honestly say that the guys down at Chico's have been more than exceptional to deal with . Honestly I would recommend Chico's garage to any one looking for a new car . Thanks Rich & ali
Michelle P
Very nice staff and helpful answered all my questions very professional and felt like I was being looked after
Isabel S
Very good dealer. I didn't know if I could but the car. Chicos help us to get the car we wanted. I will certainly return if we want to change our car.
Lewis S
Experience was great no hassle car is in mint condition and fitted with new parts as discussed within our agreement will definitely recommend Chicos garage anyday!
Lauren G
This is a great dealership. I dealt with a chap called Phil who was really nice and friendly and not your typical salesy and pressurising guy which you do get a lot of. He was very helpful and helped a smooth and easy transition. The cars there are of very high standard and well priced. We'll always deal with this garage in the future when it's time to choose the next car. 10/10 for quality, service and price.
Graham B
Very pleasant and patient friendly service and staff
Nicola C
This is the 3rd Mondeo we have purchased from Chicos, and as always Phil and Chico were very helpful with all our questions. We would highly recommend Chicos garage.
Krishna R
Fantastic help full dealer car wash very nice I liked that it!!
Gillian B
Friendly salesmen, good choice of cars, reasonabley priced-would recommends to family and friends
Marc M
Simple process, the staff were friendly and weren't pushy about anything but were there when needed
Sharon L
Very friendly staff, no pressure sales , sorted paper work in a very timely manner
Tommy C
2nd car I have bought from chicos and probably won't be the last. Excellent customer service and extremely helpful. Fast and efficient
Steven F
Just fantastic very helpfull polite highly recommend if your looking to buy a car choose chicos great cars and great prices
Nick R
Insurance company wrote off my car after a minor bump, and I need another car quickly. Phil understood and put the car I was interested in through the workshop the day I phoned so it was ready for me to drive away when I visited the next day. It was reassuring the garage is Trading Standards approved, though I had no issues. Everyone was friendly, test drive gave a good opportunity to experience the car without commitment, and Chico gave me a good deal. Chicos helped take the stress out of the situation and I've ended up with a good car at a good price. A big thank you to Chico and Phil and everyone else at the garage who helped.
Jessica S
I picked up my car today. The guys were very helpful and approachable and I felt I could ask any question. They ensured I was confident in the car and it's service history etc before I left.
Richard D
2nd time dealing with Chicos garage and the 2nd time I've had no issue. Good communication throughout buying process. Good advice from friendly staff. Will be getting my next car from Chicos.
Brian F
great to deal with made buying a car simple and a pleasure
Matthew R
I saw a car I liked at Chicos Garage and went to have a look. There was no pressure from the salesman and once I started to talk to him he was courteous and professional. When I decided to purchase the car but needed to wait for the money I was able to put down a deposit to reserve it until the rest of my money was available. Completion of the purchase went without any problems and the car was serviced and an MOT was completed before I collected it. I would recommend Chicos to everybody and will look there first if I purchase again in the future.
Emma B
Really helpful people! Give such good advice on cars and a brilliant part exchange. Part exchanged my car and got a new one all within around a week :)
Robert I
Friendly and helpful a well managed business in a good location
Rachel S
Amazing, every helpful and made the experience of finding and buying a new car so easy!
Barbra T
When we arrived we were greeted by friendly helpful staff. Not knowing the area a member of staff came with us and directed us round. Picked the car up week later. All very easy.
John B
It was a good choice to buy a car in chicos . Very kind and approachable staff especially Phil. Thank you
David G
Excellent service. Did not feel pressured by salesperson and he was very helpful with answers for questions I had.
Joe P
Excellent customer service. I called to view a Mazda 3 and spoke to Phil who was polite and friendly. An hour later I arrived at the garage and was greeted by very professinal staff. The car was incredibly clean and was clearly taken care of by the garage. Took the car for a test drive with Phil who was very knowledgable about the car but never felt pushy. A week later I arrived to collect the car and the process was very quick but everything was explained simply and all paper work was transferred without any problems. It's only been a week but the car drives great and feels like new. Would definitely recommend this garage
Maria B
The best quality second hand cars whit the best price you can get,definitely good quality, and staff very friendly.
Suzanne C
We had a very good experience part-exchanging our cherished Ford Focus at Chico's of Plymouth. The whole team was very helpful and courteous. Chico didn't pressure us into buying but was very helpful as he assisted us in making the right purchase. No superficial sales gimmicks, no pressure, no attempts at manipulative ploys, just great, accommodating service. We needed a reliable city car and that's what we got. Chico supplied the original service records from original owner, of which detail could not be matched, giving us complete peace of mind, which is priceless. The test drive was unrushed and the instruments clearly explained to us. We collected our used 2011 Toyota Aygo in excellent order, immaculate inside and out after Chico completed the DVLA requirements on-line, and went through all the documents with us. We're very pleased with our "new" car and wanted to say "Thank you!
Tracey C
Absolute pleasure to deal with Chico ,no pushy sales pitch ,very helpful and informative .The vehicle which we purchased was exactly as promised. Would definately recommend.
Micheal R
Excellent customer service
Mike H
Very helpful salesman .sorted out a finance package that fitted like a glove. Car is everything it should be .
Kevin M
I bought a vauxhall insignia from chicos on Saturday , phil the sales man was excellent , no pressure when looking at the cars.phil was very helpful with the finance options that suited me & the wife . Chicos had a great selection cars reasonable prices , my experience of them was fantastic well recommended & when I collected my car it was spotless
Colin R
Very good experience buying from Chicos. I came away with a nice car and felt like i got a good deal. The costumer care was second to none and prepared the car to a very high standard. Will be buying from them again when my wifes car needs replacing.
Sam W
Very helpful, very simple and easy, came away with a great car!
Chelcie W
I recently bought a Mazda3 Sport which I am very pleased with. There was a small problem which was sorted out promptly without any fuss. I would highly recommend Chicos of Plymouth.
Lee L
Chicos garage was professional helpful in dealing with my purchase wouid reccomend using this garage very speedy process and very pleased with purchase
Gary E
Very good and helpful staff
Lorraine H
Absolutely amazing one happy costumer really helpful an friendly
David W
Phil at Chico's is very good this is the second car we have bought from him. He is not pushy, he just shows you the car's, and if he can help you by doing a deal he will. No pressure. Worth a visit.
Rachel S
Recently bought a car from them and received great service and customer care from Phil (salesman). Most importantly a very high level of after sales care was also given. Very helpful, honest and attentive after my purchase which in this day and age is a rarity. Can not fault them at all, very happy customer.
Paulo F
The Place to go in Plymouth if you are looking to exchange your car. I bought my new car there and the service was great in all levels , amazing staff, I am super pleased !!
Samantha K
Excellent service and made the experience really easy and enjoyable
Stuart S
I found a car to suit my needs, and a very friendly chap named Phil dealt with everything. The dealers are very well presented and friendly. Highly recommend this garage for anybody looking for a reasonably priced second hand car. Fantastic experience all round :-)
Neil D
Recently bought a car from Chico's all went smoothly. Everything i asked them to do was done. Minor fault/warning came up after 24 hours phoned garage and all sorted immediately , top service. Definitely worth checking out if buying a car.
Jay E
Brilliant service and very helpful . They are only too pleased to help you along the way to having your new car
Robert R
Great place to buy car ,staff very helpful,cars well prepared,a joy to look at,nothing to much trouble.If your looking to buy a used car then get yourself down to Chicos in Plymouth
Julie H
Very helpful and happy to negotiate
Cameron C
Worked brilliantly with finance broker and lender for super quick pick up! Got a great little car! The salesman who assisted me was brilliant also ¿
Rebecca T
Very helpful friendly service. My new car was spotless when I collected it. Can highly recommend.
Diane C
Very helpful and friendly brilliant service throughout the purchase of our new car
Phillip C
First time I've used this garage and I am very pleased with the whole experience, all the cars were very nice especially the BMW I bought. Phil the sales man was very helpful and left us alone to view the cars and nothing was to much trouble when we asked him anything.
Lynne B
The salesman was helpful and knowledgeable. They had a good range of cars that suited my needs. I was very pleased with the whole experience.
Charlotte N
Great experience buying our car from start to finish. Phil was there to help us without being at all pushy. There was a good selection of cars to choose from. We're really pleased with our purchase and would highly recommend Chicos Garage to all.
Allan M
the service I received was second to none. The staff are very friendly and not at all pushy. I am very pleased with my car. I would recommend the Chicos team to anyone.
John L
Excellent service very helpful. I have a very nice volvo v50. And thanks to Phil the salesman.
Godfrey C
Went to chico's car sales to re new my wife's car. I met the salesman Phil and was pleased with the deal that was offered. We were very pleased with the complete experience given to us by Phil on behalf of chico's car sales.Well Done.
Gary H
I have bought several cars over the years from Chico's and would highly recommend them to anyone.
Ian M
Over many years this is the 3rd car I've bought from this fore court and have never had any issues very friendly and informative nothing is too much trouble highly recommend
Michael R
Professional service from start to finish. Phil was very helpful with no hard sell. Car was ready to pick up when promised. All round a great experience.
Richard R
A great service from start to finish, the car is immaculate, the only thing left for me was to drive the car away. Thankyou very much
Beverly P
I have just bought a car from Chicos, I found the salesman (Phil ) extremely helpful and he has changed my perception of a car salesman as he let the car do the talking!!! In no way was he OTT as previous car salesman has been. The sale of the vehicle was extremely smooth and will I go back?? Yes I will, with no shadow of doubt
Christopher D
Phil at Chico's provided excellent customer service during my recent purchase. I went to look at the car and Phil took me out on nice little test drive route around Plymouth, taking in city and A-roads. We had a friendly chat on the way round and there was no hard sell which was appreciated. I bought the car and picked it up a week later. I was delighted to discover that, in addition the the MOT, the pre-delivery checks had highlighted the need for new front discs and pads which were fitted at no expense to me. The exchange and purchase did not take long and I was soon heading home in a nice shiny new car. Phil and Chico's are highly recommended.
Lisa U
Quick friendly. From finance to picking up the car was about 8 days. Brilliant.
Robert O
Great customer service with fair prices on genuine vehicles.
Rachel S
Very honest and very helpful in helping us find the right car I give a five star for the service so far.
Charlotte C
Brilliant service. Phil was very helpful and patient, I am not the easiest of customers. I am so happy with the quality of the car and it was very reasonably priced too. I did a lot of shopping around and couldn't find a better deal. I have been looked after very well and would thoroughly recommend Chicco's.
Jodie B
Had a great experience with chicos garage, very friendly, super helpful, all in all a great service, would highly recommend!!
Adam V
Great selection of cars with a excellent friendly and helpful service. Quick and hassle free thanks alot chico
Lewis L
Great customer interaction and easy transaction, would highly recommend looking here for quality cars!
Connor B
Was a very easy process and helpful too, I had no problems with the process of financing my car and would highly recommend it to others.
Nicolas G
From initial contact at Chico's to delivery of my car, the whole transaction was easy and stress free. Phil could not have done more. Perfect service.
Helen B
Professional, knowledgeable staff. Unhurried service. Amazing warranty. Thrilled with the car. Recommending to friends & family & will be returning for servicing & MOTs. Helen.
Ian S
First time have used them, very good service, explained everything¿ to me about the whole process. Repaired things on the after sale check's that they picked up which i wouldn't of known about.
Jamie S
Great and friendly service - everything was clearly laid out in terms of paperwork - everything was as it should be - easy. Would recommend to anyone.
Karen T
Recently bought a ford kuga from chicco's and the whole experience was really good! I looked at the car on sat and by Wednesday I had the car!! The salesman that I dealt with Phil was brilliant, he was true to his word and everything he promised was done and the car looked brand new! Very positive experience over all, would definitely recommend this garage xx
Jessica H
The service was amazing, so friendly and welcoming. They was so helpful and honest. The car was cleaned immaculately and in amazing condition. Couldn't fault anything.
Dean H
First class service from start to finish, Phil our Sales Executive was great and took care of everything what more could we want. I have already recommended Chico's to a friend and would definitely buy from here again.
Bruno F
Friendly, helpful, going the extra mile!! Highly recommended!!
Sean A
Very friendly service. The salesman was very polite and knowledgeable. Got a very competitive price on an Audi A3, which also included a full service, 12months mot, cambelt and water pump change. All of which was carried out promptly. Would definitely recommend!
Myles C
Great experience with Chicos Garage, Great customer service and very smooth process. My new car is amazing thanks for such a great experience.
Jacquline B
I bought a beautiful used car with great ease and had brilliant service from chico and his staff and i would definately recommend this supplier to family and friend's. i am delighted with my purchase.
Karen H
Professional friendly staff .... buying a car from Chico's Garage was a quick and easy process.
Jane B
Fair price and excellent customer services and aftercare. They really know how to look after there customers. I have been back to them 3 times now.
Paul A
Great service, very friendly and couldn't do enough to help. Wouldn't hesitate to buy another vehicle from Chicos.
Sophia V
Excellent serrvice, knowledgable and friendly staff, very happy with my experience overall.
Dean G
Great customer service and great guys down at chicos.
Ivor S
Well you wouldn't ask for better people to deal with they will do everything they can for you and keep to there word.lwould recommend them to all my friends and family,keep up the good work.
Ray H
I have bought two cars from Chicos and both times I have received excellent and friendly service. And when there was something either wrong with the car or some other issue I had they sorted it right away without any difficulties.
Christoper B
There is a lot of cars to chose from and the people there where very helpful. Absolutely fantastic I will recommend them to anyone.
Trudi M
After a 'not so great' experience elsewhere, Chicos was a breath of fresh air. I dealt with three people through the purchase and part exchange process and each of them was friendly and totally professional. My queries regarding the history of the car I was interested in were dealt with professionally and fairly and I am happy I got a good car for the money I paid. I would definitely recommend Chicos.
Judith J
Very good service. Excellent help and advice given.
William T
Very good service, a pleasure to deal with, highly recommended.
Nathan L
Been using chicos for a while now and always happy with the level of care and customer service provided very friendly would definitely recommend them
Liam H
Outstanding garage with brilliant customer service went above and beyond my expectations and made everything worth while, worked around my time schedule. Phil was amazing couldn't be any happier!
Carol G
Chico's staff are very friendly and have a great deal of knowledge and experience. They were able to give me undivided attention whilst explaining the merits of different makes and models. They carry a good range at different prices. The web site is clear and informative. There was no pressure to buy, nor to hurry my choice. A test drive was arranged immediately. I felt they gave me a fair price for my old car. When I arrived to collect the car, all documentation was ready and the process was smooth. Chico spent time explaining the controls to me, until he was satisfied that I was happy to drive away. There was no pressure. I would recommend Chico's to anyone.
Alistair R
Fantastic and very helpful. I would thoroughly recommend Chico's Garage it's nice to leave feeling well looked after and having got a good deal for the money paid.
Darren W
Very happy with the car, all of the staff were friendly and helpful all of the cars on the forecourt were clean, would strongly recommend this Garage.
Stephan R
Exalent service and very helpful swrvice
Phillip N
Friendly staff and easy to deal with. Transaction went through with no problems and the car was ready when stated. Good experience from start to finish.
Gelnn M
Great service, had my eye on a car for a week, popped in for an appointment, I was met by Phil who was brilliant, swift service, loads of advice, very professional. Got myself a great car, even offered me a 12 month warranty, but decided to go for another deal, thanks Chicos team
Arian C
Excellent service and they would help in all the ways that they could would us them again I would also tell friends and family
Richard J
Chico is a gentleman, brilliant customer service and made the whole process actually reasonably enjoyable (considering I was spending money!). Great selection of differing cars, and in an easily accessible part of plymouth. Great overall experience and would buy another car from him again.
Aaron C
100% satisfied with the customer service,felt that the team on a hole where very honest and would highly recommend to anyone. Definitely worth checking out if your looking for a well looked after quality used car.
Kevin S
Very friendly and courteous with no pressure to buy.
Steven P
Pleasant people to deal with and no pressure on buying any extras. Easy transaction nothing was to much trouble. Well recommended, friendly staff lovely selection of cars and well presented.
Brian G
Excellent service all rd :) from enquiring about my car to driving away in it a happy man , Chico & Phil always there to answer my many questions ...even pulled all the stops out so I could get my car at a earlier date due to unforseen circumstances. Chico even sorted the lil extras I requested without hesitation . Would recommend Chicos to all :)
Alberto D
Very good seller. Serious, honest and funny. Excellent service.
Tina R
A joy to deal with friendly, professional people who made the whole process of buying my new car an easy and enjoyable experience.
Adrian S
This is the second time we have bought a car from Chico's and both times have had a excellent service. We were given a decent trade-in price on our old car, and Chico made sure we were happy with everything on our new car, including giving it a pre-sell service. My wife is now going to go to Chico's when she's ready to trade her car in and to be honest, we will probably go back to Chico again when it's time to replace the car we have just bought. We will be recommending Chico's to everyone we know!!
Andrew N
Efficient, polite, not out for the hard sell which we very much appreciated. From the moment we arrived we were allowed free reign to look around the dealership and the cars we were interested in with no hastle but were easily approachable for any advice needed.
Michelle F
Friendly and very helpful. Everything was explained and ready to go when arranged . The pick up of the car was easy and paperwork prepared for when I arrived.
Michael M
Pleasure to deal with, thorough, pleasant experience from start to finish. I will not hesitate to recommend them to anyone I know.
G A G
Excellent and professional service. Patiently and promptly answered all my questions (165 miles away). Given the keys to look over the car in peace, then offered a proper test drive (through Plymouth and a short run up and down the A38). Competitive price, with service, new MoT and half-a-tank of diesel all included. Two weeks later, the tailgate handle broke, (apparently a 'known' problem) Chico agree to a local repair without delay or no argument.
Anita R
Everyone at the car sales were lovely and nothing too much trouble.
Michelle G
The staff were extremely helpful and polite. They made sure that all my needs were met. Chico explained everything I needed to know.
George R
Very good service and customer focus
Anastasia O
Good selection of quality cars to choose from, easy fuss free service with friendly helpful staff. Really pleased with how professional and efficient the service was. Would recommend Chicos.
Tom D
They helped with all problems, were patient and happy to fix any minor issues with the car. I would recommend them and would be a returning customer.